GENERAL DESCRIPTION:  This staff position is responsible for multiple tasks in support of the University Advancement Office, including the alumni and development functions.

Essential Job Functions:

• Assist development staff and Director of Alumni Activities with information management and data entry related to donor and alumni relations.
• Generate reports from development database as needed.
• Support development officers when traveling by providing information, as needed.
• Generate letters, notes, and other correspondence at the direction of development officers and alumni office staff.
• Maintain accurate records of contacts with alumni and donors.
• Research and respond to alumni concerns and requests.
• Assist with scheduling appointments with donors and alumni.
• Assist with travel and event planning, as assigned.
• Assist in maintenance of U.A. web presence as assigned.
• Assist with department files and records management.
• Work collaboratively in support of U.A. colleagues to ensure the goals of the office are met
• Use initiative in developing and improving office procedures and service (i.e., answering phones when needed, welcoming guests to U.A. office, directing visitors to campus destinations, etc.).
• Perform other duties as assigned.

EDUCATION AND EXPERIENCE REQUIRED:  

• Bachelor’s Degree preferred.  Experience working with Windows-based computer applications.  Experience in a customer service setting; committed to giving the best service possible to all University contacts (students, parents, faculty, staff, colleagues, alumni, and visitors).

OTHER REQUIREMENTS:

• Ability to accurately enter data and generate reports using Jenzabar database application and InfoMaker report writer (basic understanding of database theory helpful)
• Present professional demeanor representative of the University Advancement Office
• Ability to communicate effectively by phone and in-person
• Ability to lift 10 pounds.
• Ability to read, write and speak the English language effectively.
• Ability to sit for long periods of time.
• Ability to draft appropriate correspondence as required.
• Ability to comprehend guidelines, both verbal and written.
• Ability to work in a fast paced and stressful work environment.
• Ability to use various software applications including word processing, spreadsheets, and databases in a Windows-based environment on a PC.
• Above average mathematical and calculation skills.
• Ability to troubleshoot and present solutions.
• Ability to work independently or in a team environment.
• Ability to establish and maintain effective working relationships with colleagues, students, alumni, donors, and friends of the University.

WORK SCHEDULE:  This is a non-exempt, 40-hour per week, 12-month position with occasional evening and weekend responsibilities.

Submit a cover letter, resume, application, three professional references & Consent for Background Check to Human Resources, REF: UA ADM ASST William Woods University, One University Avenue, Fulton, MO 65251. 

William Woods University is an Equal Opportunity Employer